Archiving Sub-task issue type independently in Jira Data Center

Naga Kishore Suravaravapu December 29, 2022

Currently we are using Jira Data Center v8.13.2. In this version, we don't have the ability to archive Sub-task Issue.
We are only able to archive the sub-task if we archive the parent issue.

We are planning to update the our Jira. In which version, Archiving the Sub-task issue type independently option is available.

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Nic Brough -Adaptavist-
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December 29, 2022

Welcome to the Atlassian Community!

No, there's no way to do this, and it will never happen.  It makes no sense to archive a sub-task outside the issue of which it is a part.  Sub-tasks are an integral part of their containing issue, not a separate item.

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Naga Kishore Suravaravapu December 29, 2022

@Nic Brough -Adaptavist-  Something like user don't want it in the that parent issue. So he want to delete but we have given only archive permission for best practices.

Nic Brough -Adaptavist-
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December 29, 2022

I think you may be missing the point.  How are you using sub-tasks?  

"Something like user don't want it in the that parent issue" implies that your product owners and developers are not communicating properly.  (That's the nice version, we could be saying many worse things).

Could you explain, briefly and broadly, how your teams are working? 

Naga Kishore Suravaravapu December 30, 2022

the user has created sub-task wrongly. Now he want remove/archive independently without disrupting the parent issue.

In our current version the feature is not available. If we want to remove sub-task means we need to do along with the parent issue or delete permanently the sub-task !

I'm looking for an option like, archiving Sub-task issue type independently.

Is this feature is available in any new versions of Jira Data Center ?

Dave Rosenlund _Trundl_
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December 29, 2022

To add to what @Nic Brough -Adaptavist- said, why do you feel you need to *archive* a subtask before the parent task is truly complete, @Naga Kishore Suravaravapu

After all, you can close it and mark it complete.  Is that not sufficient?

-dave

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Naga Kishore Suravaravapu December 29, 2022

@Dave Rosenlund _Trundl_ No. I need to remove it from the Parent Task. But for the users I didn't provided the delete permission. I have provided only archive issue option. Incase of mistakenly deleted issue can be retrieved.

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Nic Brough -Adaptavist-
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December 29, 2022

@Naga Kishore Suravaravapu  - it's a very good practice to disallow delete, especially in systems like Jira where "delete means delete".  You really don't want to be destroying your tracking data!

But archiving a bit of an issue does not make any sense. 

Imagine a simple jigsaw - whatever state it is in, from "box full of unjoined pieces" through "a few joined up bits", "a frame", "lots of bits coming together" to "complete", does it make sense to take a handful of the pieces and say "yep, we know they are in the right place, so we're going to put them back in the box"?

No, it does not.  

Sub-tasks in Jira are very much like jigsaw pieces.  They are fragments of their parents.  It's complete nonsense to take them out of that context (by archiving them)

I would want to ask your user why they don't want to see the whole of the story?  Why?  If something is genuinely not part of the parent issue, then why has it not been moved under the real parent or converted to a story in its own right?

I think my question here is about "user don't want it in the that parent issue".  Why have they not moved it to the right parent issue?  Or accepted that it is part of the solution?

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Naga Kishore Suravaravapu December 29, 2022

I got your point. But the problem is the user has created sub-task wrongly. Now he want remove/archive independently without disrupting the parent issue.

In our current version the feature is not available. If we want to remove sub-task means we need to do along with the parent issue or delete permanently the sub-task !

I'm looking for that, archiving Sub-task issue type independently this kind of feature available in any of the Jira new versions of Data Center ?

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Nic Brough -Adaptavist-
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December 30, 2022

That is not what archiving is for.  Issues created by mistake should be closed with a resolution like "won't fix" or "user error".

You are never going to get to archive a sub-task without it being part of the parent issue, it's nonsense.  The whole point of sub-tasks is that they are a fragment of their parent issue.

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Lexi Lizotte
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November 7, 2023

You can convert the sub-task to an issue and then archive the issue. @Naga Kishore Suravaravapu 

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