I tried to change ldap authorization... now I received a system message:
This is a reminder that you have reached 15.203 users of your 500 user license.
Once you exceed your license limit, Crowd will prevent any users from logging in (including administrators).
## THIS was NOT intended
we have around 130 active users
But now I cannot login to crowd anylonger - and even not undo the fault (only half an hour since the mail was sent) - Crowd redirects all to: /crowd/console/license.action
HOW can I get back - I have NO account data,
cause the our former colleague has left the company.
Is there a workaround? Hints welcome
In that case go to my.atlassian.com and click on generate a new evaluation license, with that you can use the 1 month unlimited access to have access to crowd again as described in below KB:
As Crowd counts the number of users based on the "Can Login List" for the integrated applications (Crowd console -> Applications -> an application -> Groups), you will need to check if any of those groups have the proper number of users.
Did you had any changes on LDAP/AD where a new group was added to all your company users?
Or maybe someone created a new drectory to pull all users and automatically added your users to a group that have the can log in permission.
I'm John Allspaw, co-founder of Adaptive Capacity Labs, where we help teams use their incidents to learn and improve. We bring research-driven methods and approaches to drive effective inciden...
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