Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,298,305
Community Members
 
Community Events
165
Community Groups

can an XML backup be taken in Crowd without impacting Servers that use Crowd for Authentication?

We are planning to upgrade our crowd 2.6.4 production server and we need to backup the server to an XML file.

 

The question has come up whether authentication services are degraded or blocked during while creating an XML back up of the database from the admin GUI.

Specifically, is there a chance of authentication problems in JIRA and Confluence while the backup is being created?

 

thanks in advance,

 

-rob

2 answers

1 accepted

3 votes
Answer accepted

Hi Robert,

You should be able to take a XML backup from the application. The services should not be disrupted unless an out of memory error happens in the process.

Since this is a production, I recommend to schedule a maintenance window and then proceed with the XML backup for safety reasons.

Cheers,

Rodrigo

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Confluence

An update on Confluence Cloud customer feedback – June 2022

Hi everyone, We’re always looking at how to improve Confluence and customer feedback plays an important role in making sure we're investing in the areas that will bring the most value to the most c...

174 views 1 3
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you