Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Products
See all
Community resources
Interests
See all
Community resources
Top groups
Explore all groups
Community resources
Deleted user
0 / 0 points
Next:
badges earned
Your Points Tracker
Challenges
Leaderboard
  • Global
  • Feed

Badge for your thoughts?

You're enrolled in our new beta rewards program. Join our group to get the inside scoop and share your feedback.

Join group
Recognition
Give the gift of kudos
You have 0 kudos available to give
Who do you want to recognize?
Why do you want to recognize them?
Kudos
Great job appreciating your peers!
Check back soon to give more kudos.
Past Kudos Given
No kudos given
You haven't given any kudos yet. Share the love above and you'll see it here.

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Sign up for free Log in
Atlassian Community Hero Image Collage

Upgraded Crowd to v2.8, lost admin console

Shalini Basavapatnakeshava
Shalini Basavapatnakeshava Mar 31, 2015

Hi,

We just upgraded Crowd from v2.7 to v2.8 today and everyhing seems to go well. However, when logging into Crowd UI, I can only administrate my own profile and see Application, but the Admin Console to administrate the Crowd server is gone (no tabs/menu items displayed) although none has changed group permissions in the mean while. Other Crowd admins experience the same.

Atlassian application such as Jira, Confluence and Stash are though able to successfully integrate with Crowd.

Is this known issue with the latest Crowd version?

Answer
Watch
Like Be the first to like this
200 views

1 answer

0 votes
Diego Berrueta
Diego Berrueta Atlassian Team Mar 31, 2015

Hi Shalini Basavapatnakeshava,

It looks like your admins have been demoted to regular users. I recommend that you raise a support ticket with Atlassian (https://support.atlassian.com/) to receive assistance. The next release of Crowd (2.8.2) will include a feature to easily restore lost admin permissions (https://jira.atlassian.com/browse/CWD-3872), but unfortunately it's not available yet. In the meanwhile, our friendly support staff will guide you through the process to restore the permissions.

Reply

Suggest an answer

Log in or Sign up to answer
Crowd
Crowd
TAGS
Community showcase
Molly Bronstein
Molly Bronstein
Published in Jira Service Management

JSM June Challenge #2: Share how your business teams became ITSM rockstars

For JSM June Challenge #2, share how your non-technical teams like HR, legal, marketing, finance, and beyond started using Jira Service Management! Tell us: Did they ask to start using it or...

181 views 6 7
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you