Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Deleted user
0 / 0 points
Next:
badges earned

Your Points Tracker
Challenges
Leaderboard
  • Global
  • Feed

Badge for your thoughts?

You're enrolled in our new beta rewards program. Join our group to get the inside scoop and share your feedback.

Join group
Recognition
Give the gift of kudos
You have 0 kudos available to give
Who do you want to recognize?
Why do you want to recognize them?
Kudos
Great job appreciating your peers!
Check back soon to give more kudos.

Past Kudos Given
No kudos given
You haven't given any kudos yet. Share the love above and you'll see it here.

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Unable to search users or groups in Crowd

I am experiencing an issue in Crowd where I am not able to search groups or users within Crowd. If I go to a users profile and click on "Add Groups", then the search windows open. When I click on search button it redirects me to the same page, without any results, same with users as well.

Request you to please assist me in knowing whats causing this issue.
Thanks and Regards,
Jenin Mohan

2 answers

1 accepted

0 votes
Answer accepted

Hi Jenin,

Could you please let us know the version of your Crowd. Also, please try the following steps:

  1. Shutdown Crowd
  2. Delete the content of <Crowd_Install_Dir>/apache-tomcat/work/
  3. Restart Crowd

Hope it helps.

Cheers,
Septa Cahyadiputra

Version is 2.7.2

Hi Septa,

I found that the search is working when I am trying the same operation in google chrome, its not working for me in IE9.

Now I am wondering what is wrong with IE9?

Thanks and Regards,

Jenin Mohan

Yes..enabling compatibility mode worked for me.

Thanks Septa for your help!!

Warm Regards,

Jenin

It was my pleasure :)

Hi Jenin,

Please try to check if compatibility mode is enabled. Also, please try to use default setting by disabling any third party installled on your browser.

Hope it helps.

Cheers,
Septa Cahyadiputra

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Jira Service Management

JSM June Challenge #2: Share how your business teams became ITSM rockstars

For JSM June Challenge #2, share how your non-technical teams like HR, legal, marketing, finance, and beyond started using Jira Service Management! Tell us: Did they ask to start using it or...

181 views 6 7
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you