I was cleaning up my Crowd configuration and removed all previous internal directories and was planning to just leave the LDAP directories which is where all the users reside. This immediately locked me out of having admin access, even though my account is part of the crowd-administrators group.
I'm guessing my duplicate username in the internal directory was what was giving me admin access. How do I recover admin access?
Hey Bruna. Thanks for the response!
I had found that earlier. The issue with using this guide is I haven't lost the password or just don't have an admin user. The entire internal directory is gone. The guide assumes I have either an admin that I just need to reset password to or just need to add an admin to the internal directory (which was dropped in my case).
You could do a separate fresh installation of Crowd to work out which database entries are required to give you access via the internal directory and then use that to recreate the internal directory in the db, but you're probably best off raising a support case with https://support.atlassian.comso they can step you through recreating the internal directory in the database, creating a user, etc.
If you spend enough time as a Jira admin - whether you are managing a single, mid-sized instance, a large enterprise one or juggling multiple instances at once - you will eventually find yourself in ...
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