Need to remove LDAP directory from Crowd as number of users are exceeded

[Prajakta Babar]

Hi,

While Adding a LDAP Directory in Crowd, LDAP got synced and a large number of users for added. However, as current license does not permit the number of users configured, Crowd is redirecting me to upgrading Licence Page.

is there any way i can remove synced users from Crowd.

[John Chin · Accepted solution]

Hi Prajakta,

Yes, please read this Restoring Passwords To Recover Admin User Rights KB article.

[Prajakta Babar]

Thanks

[Prajakta Babar]

Thanks for reply John.

However, I was looking to log in into

[Prajakta Babar]

Thanks for reply John.

However, in current situation I am not able to log in into Crowd to perform these checks.

Is there any way I can able to log in as Admin and apply check to limit number of users?

[John Chin]

Hi Prajakta,

As far as I know Crowd license will counts based on how many users are allowed to login. So, if you want to limit a number of users or not exceed your current user license limits, please refer to Crowd users counting towards application user limit KB for the information.

Hope this helps.

Regards,

John