Missed Team ’24? Catch up on announcements here.

×
Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

License Too Old For Build error

fabrizio sigillo
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
February 13, 2018

We upgrade the license 3 months ago, for updating the n. of users

Today i found this error message.

i ask where i check the number of active users and one possible solution or some workaround 

 

 

2018-02-13 14_32_51-Atlassian Crowd - System errors.png

2 answers

0 votes
fabrizio sigillo
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
February 14, 2018

Thks i watch in 

StartupListener

That crowd has activated all users on LDAP

Marcin Kempa
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 14, 2018

So did you manage to resolve the issue? Or does your Crowd instance is still failing because of this license error?

0 votes
Marcin Kempa
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 13, 2018

Hi @fabrizio sigillo,

 

This error might be because your license is not valid or the license expired or the Crowd build is not within license maintenance period.

You can check your Crowd logs for a detailed reason. Please look for ERROR for the following class:

StartupListener

 

Once we know detailed error, we may suggest a solution for you.

 

Hope that helps,

Marcin Kempa

Marcin Kempa
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 14, 2018

Hi @fabrizio sigillo,

 

Do you need more assistance with this problem?

 

Best Regards,

Marcin Kempa

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events