Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Is it Necessary to install Crowd with Jira? LDAP test succeeds but User authentication fails. ??

Dear Expert,

kindly tell me is it necessary to install Crowd with Jira.Actually the problem is i configued LDAP in Jira the TEST was completely Successfull but synchronization failed.All active directory Users i can see in jira but when i am trying to login its give me error Username and Password incorrect.

Kindly help me to solve this problem

Regards,

Akbar ALi

2 answers

Hi Giu,

Thank you so much for instant response actually we are using free Jira license for testing i thing thats why i am not able to login because limited users.

Regards,

Ali

0 votes
Giuliano C_ Atlassian Team Aug 11, 2014

Hey Akbar,

Bein honest, Crowd will give you better SSO experience and will be able to also manage the users. However, in this case we can see that you're using LDAP to authenticate, which should not be related to the Crowd usage. Only if you use Crowd too, so the authentication would pass through both applications.

Can you give us some more details on the log files from your JIRA instance (JIRA Home/logs folder), so we can see what could be happening?

PS: More information on JIRA with LDAP in this doc: https://confluence.atlassian.com/display/JIRA/Connecting+to+an+LDAP+Directory

Cheers,

Giu

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Apps & Integrations

🍻🍂Apptoberfest Update: Upcoming Virtual Events 🎉

Hello Community! I hope you've been enjoying the 🍂Apptoberfestivities🍂 (I know I have!) The event is heating up next week with a series of virtual events that we're calling the 🍻🍂Partner App ...

102 views 1 7
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you