You're on your way to the next level! Join the Kudos program to earn points and save your progress.
Level 1: Seed
25 / 150 points
1 badge earned
Challenges come and go, but your rewards stay with you. Do more to earn more!
What goes around comes around! Share the love by gifting kudos to your peers.
Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!
Join now to unlock these features and more
I am trying to import the existing users from an old Crowd directory into a new one but I keep getting the following error: User Encryption Algorithms must match between directories
What I did is as follows:
Can anyone please tell me what I am doing wrong?
To expand on Tiago's answer, you won't be able to import from a remote crowd directory to an internal directory because there's no way to get the passwords from the Remote Crowd directory. Crowd uses the Crowd REST APIs to get the users from the remote Crowd dir ("legacy users" dir in your case), but the password is not available through the rest APIs. So that's why you get the error about encryption algorithms needing to match - the remote crowd directory doesn't have an encryption algorithm because the passwords are always left in the remote crowd instance.
Hi Mircea, this is related to the Password Encryption algorithms that is defined in the directories, both directories need to have the same algorithm, otherwise the import won't work.
You can check the algorithm of your directories with the following query:
SELECT attribute_value FROM cwd_directory_attribute where attribute_name='user_encryption_method' and directory_id='XXXXXX';
I hope it helps.