I am trying to import the existing users from an old Crowd directory into a new one but I keep getting the following error: User Encryption Algorithms must match between directories
What I did is as follows:
Can anyone please tell me what I am doing wrong?
To expand on Tiago's answer, you won't be able to import from a remote crowd directory to an internal directory because there's no way to get the passwords from the Remote Crowd directory. Crowd uses the Crowd REST APIs to get the users from the remote Crowd dir ("legacy users" dir in your case), but the password is not available through the rest APIs. So that's why you get the error about encryption algorithms needing to match - the remote crowd directory doesn't have an encryption algorithm because the passwords are always left in the remote crowd instance.
Hi Mircea, this is related to the Password Encryption algorithms that is defined in the directories, both directories need to have the same algorithm, otherwise the import won't work.
You can check the algorithm of your directories with the following query:
SELECT attribute_value FROM cwd_directory_attribute where attribute_name='user_encryption_method' and directory_id='XXXXXX';
I hope it helps.
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