Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,298,286
Community Members
 
Community Events
165
Community Groups

Crowd/Microsoft AD: User entering incorrect password in Jira causes account to be locked in AD

Hi,

We have recently moved from using an Internal Crowd Directory to using a Microsoft AD connector for all of our Atlassian users.

I've just had a report of a user who changed thier password in AD and then tried to login to JIRA with the new password. This failed (I guess it hadn't syncronised yet). I performed a full syncronisation with "incremental sync" disabled. The user reported that thier AD account was locked, but after being unlocked in AD they could log into Jira.

Can failed password entries in Crowd/JIRA etc cause an AD account to be locked when syncronisation occurs?

And are password updates not included in incremental syncs?

I have left "incremental sync" disabled for now. Would password changes be reflected quicker in the Atlassian applications if I disabled the Cache in Crowd as well? We have about 1800 users.

Thanks,

Ben


1 answer

Same issue here.

There should be similar password policies like internal crowd directories – with at least maximum password attempts.

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Confluence

An update on Confluence Cloud customer feedback – June 2022

Hi everyone, We’re always looking at how to improve Confluence and customer feedback plays an important role in making sure we're investing in the areas that will bring the most value to the most c...

170 views 1 3
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you