Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Deleted user
0 / 0 points
Next:
badges earned

Your Points Tracker
Challenges
Leaderboard
  • Global
  • Feed

Badge for your thoughts?

You're enrolled in our new beta rewards program. Join our group to get the inside scoop and share your feedback.

Join group
Recognition
Give the gift of kudos
You have 0 kudos available to give
Who do you want to recognize?
Why do you want to recognize them?
Kudos
Great job appreciating your peers!
Check back soon to give more kudos.

Past Kudos Given
No kudos given
You haven't given any kudos yet. Share the love above and you'll see it here.

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Crowd/Microsoft AD: User entering incorrect password in Jira causes account to be locked in AD

Hi,

We have recently moved from using an Internal Crowd Directory to using a Microsoft AD connector for all of our Atlassian users.

I've just had a report of a user who changed thier password in AD and then tried to login to JIRA with the new password. This failed (I guess it hadn't syncronised yet). I performed a full syncronisation with "incremental sync" disabled. The user reported that thier AD account was locked, but after being unlocked in AD they could log into Jira.

Can failed password entries in Crowd/JIRA etc cause an AD account to be locked when syncronisation occurs?

And are password updates not included in incremental syncs?

I have left "incremental sync" disabled for now. Would password changes be reflected quicker in the Atlassian applications if I disabled the Cache in Crowd as well? We have about 1800 users.

Thanks,

Ben


1 answer

Same issue here.

There should be similar password policies like internal crowd directories – with at least maximum password attempts.

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Asked in Jira Service Management

JSM June ask me anything (AMA)

Hello Community members! We’re wrapping up the end of JSM June with an Ask Me Anything (AMA) with the Jira Service Management product team. This is your chance to ask all your ITSM questions to o...

233 views 12 14
View question

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you