We just switched our network to a new range of IP's. I forgot all about adding this new range of IPs to crowd under "Remote Addresses" and now I am locked out.
I have made LDAP changes manually in the database by updating the stuff I believe in "cwd_directory_attribute"
Is there any table that keeps track of the remote addresses allowed to login? I would really like to just modify the existing IP address to be that of the new network.
I would really like to do this through the database because otherwise I need to give them the old network addresses, login, add the new network address to the "Remote Addresses" and then change all the IPs to the new network again.
Tanks for any help..
Glad you got it sorted. For anybody else who runs into this, this is a manifestation of CWD-2315; that issue has more information on fixing the problem, and you may like to vote on the issue to have the underlying cause fixed.
As always, if you have an urgent issue (e.g. you have been locked out of your production Crowd instance), please do not hesitate to create a support issue so our support team can help you resolve the issue.
Hey admins! I’m Dave, Principal Product Manager here at Atlassian working on our cloud platform and security products. Cloud security is a moving target. As you adopt more products, employees consta...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs