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why are guests getting the message that all the licenses are used?

why are guests getting the message that all the licenses are used?

we have 10 users so should be able to add 50 guest....we only have 13

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Welcome to the community @Land Programs

I haven't quite understood your question. So, you the guests receive the message that all licenses are used...There is no limit of how many guests you can add to your space. It would be the best to send a screenshot of the issue (blurring all of the confidential data).

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Please refer to this page right here: https://confluence.atlassian.com/cloudkb/what-happens-when-you-exceed-your-user-license-limit-in-confluence-cloud-1108477079.html

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these are invited guests....not users

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Understood, can you clarify what this means: we have 10 users so should be able to add 50 guest....we only have 13?

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we have 10 USERS and 13 GUESTS

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I've added someone from Atlassian or community to assist us here.

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