website not loading after upgrade from 4.3 to 5.7

[Emanuel Landsman]

Upgrade ran fine with no problem, but website no longer loads after upgrade.

[Emanuel Landsman]

Found the problem, install ate the remaining space on Drive had to clean up and expand partition. Everything works!

Thanks all!

[Alex Medved _ConfiForms_]

oh dear

[Emanuel Landsman]

WAs installed via Windows Installer on a Confluence that had no content.

Looks like it reverted back to port 8090.

But webpage definitely not looking right, see below:

image2015-2-20 9:54:3.png

[Nic Brough -Adaptavist-]

Yeah, you're definitely missing a lot of the function - the css has vanished, as has the templates. I'm afraid you really do need to consult the log, we really can't tell you anything without a look at that. It should be rammed with errors as Confluence starts up.

[Mallmann]

Hey Emanuel,

Since we do not have the logs yet, may I also ask you to describe how you've done this upgrade? Was it using the wizard or was it manual? I'm asking it since you could be running in this bug: https://jira.atlassian.com/browse/CONF-34584

If that's not the case, we'll need to check your logs and understand better what is happening when you try to access the page.

I hope it helps! 

Eduardo

[Nic Brough -Adaptavist-]

What does the log say is going wrong?

[Alex Medved _ConfiForms_]

As Nic has pointed out the log is the key... look for atlassian.log or something like catalina.out to get the clue

[Emanuel Landsman]

Logs below:

https://drive.google.com/folderview?id=0B-ctnDBNQigzLWZldG1ON1ZvdEE&usp=sharing

[Nic Brough -Adaptavist-]

Right, those look like Tomcat and Confluence are unable to read/write the file system in the rigtht places. Check the ownership and rights on ALL the directories you've set Conflluence to use.