watch emails in confluence

Our users are getting multiple emails (one user got 15 identical emails) generated by 1 change of a page they are watching. How can this be stopped?

1 answer

0 votes

I doubt it was one change on the page - probably 15 individual changes - what does your Page History tell you?

You need to educate the people who are doing the edits ...

If "Notify watchers" is ticked down near the Save button, EVERY time they click Save, an email is sent to all the Watchers

Solution: The editor user needs to untick the option and only reinstate it when they are doing the last edit

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.