updated group members in Crowd are not reflected in confluence workflow

We have pages in confluence with workflows, see markup below. I updated the group members of aqms-approvers in Crowd but the change is not reflected in the existing pages. The dropdown list of names still displays the previous members. Any ideas on any steps that I might be missing? Thanks!

{workflow:name=AQMS Dev Workflow|adminusers=@jlamb@}
{workflowparameter:Implementation Director|type=user}
@user@
{workflowparameter}
{state:Not Started}
{state}
{state:Draft|submit=Ready For Review}
{state}
{state:Ready For Review|approved=Approved|rejected=Draft}
{approval:Approval|group=&aqms-approvers}
{state}
{state:Approved|submit=Published}
{state}
{state:Published}
{state}
{state:No State|submit=Not Started}
{state}
{trigger:statechanged|state=Not Started}
{set-label:Not_Started}
{add-restriction:type=Edit|user=@jlamb@}
{remove-label:Draft}
{remove-label:Ready_For_Review}
{remove-label:Approved}
{remove-label:Published}
{trigger}
{trigger:statechanged|state=No State}
{set-label:No_State}
{add-restriction:type=Edit|user=@jlamb@}
{remove-label:Not_Started}
{remove-label:Draft}
{remove-label:Ready_For_Review}
{remove-label:Approved}
{remove-label:Published}
{trigger}
{trigger:statechanged|state=Draft}
{set-label:Draft}
{remove-label:No_State}
{remove-label:Not_Started}
{remove-label:Ready_For_Review}
{remove-label:Approved}
{remove-label:Published}
{trigger}
{trigger:statechanged|state=Ready For Review}
{send-email:users=aqms-approvers|subject=Page ready for approval}
The page @page@ is ready for review and is waiting
for your approval.
{pageactivity}
{send-email}
{set-label:Ready_For_Review}
{remove-label:No_State}
{remove-label:Not_Started}
{remove-label:Draft}
{remove-label:Approved}
{remove-label:Published}
{assign-page:user=aqms-approvers}
{trigger}
{trigger:statechanged|state=Approved}
{set-label:Approved}
{remove-label:No_State}
{remove-label:Not_Started}
{remove-label:Draft}
{remove-label:Ready_For_Review}
{remove-label:Published}
{assign-page:user=@Document Manager@}
{send-email:user=@Document Manager@|subject=Page has been approved and is ready to be Published}
The page @page@ has been approved and is waiting for you to publish to AQMS Live.
{pageactivity}
{send-email}
{trigger}
{trigger:statechanged|state=Published}
{add-restriction:type=Edit|user=@Document Manager@}
{set-label:Published}
{remove-label:No_State}
{remove-label:Not_Started}
{remove-label:Draft}
{remove-label:Ready_For_Review}
{remove-label:Approved}
{trigger}
{workflow}

1 answer

1 accepted

Hello jnet,

Are you talking about the AdHoc Workflow plugin for Confluence?

https://marketplace.atlassian.com/plugins/com.comalatech.workflow

If so it might be a good idea to drop a ticket into their support system to get the most qualified eyes looking at the issue.

https://comalatech.zendesk.com/

From the Confluence side, are you seeing this user appear in a search or when you try to share a page with them? If not you may want to perform a reindex from scratch as outlined in the document below.

https://confluence.atlassian.com/display/CONFKB/Rebuild+the+Content+Indices+from+Scratch

There may have been something in the normal operation of Confluence that corrupted your indexes and they need to be fully rebuilt so the user you added can be indexed properly.

Please let us know if that works.

I guess I will try comalatech first. It is strange now, some pages are appearing with the correct list of group member names and some aren't.

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Posted Jul 10, 2018 in Confluence

We want to see the templates you've created in Confluence!

Hi Community, Jessica here from the Confluence Product Marketing team!  July’s community challenge is all about sharing pictures  — and as an extension of our first post on what ...

709 views 21 12
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you