transferring cloud confluence to another

[Wyne]

hi there,

i have moved out of a cloud confluence to another because we are doing 2 major projects now.

i have exported the spaces i had previously created into xml.

however i do not know where i can import from my new confluence account.

pls help~

Wyne

[Nic Brough -Adaptavist-]

Log in as an admin, then use "space import" to import the xml as new spaces.

[Wyne]

I can't. it says error during import

[Nic Brough -Adaptavist-]

You'll need to upgrade the source Confluence to 6.6, then export again.

[Wyne]

how do I upgrade the source? isn't it automatic upgrade as it is a cloud confluence as well.

[Nic Brough -Adaptavist-]

I am sorry, I only read the comment.

You should only get that error message if you have exported from Confluence 6.5 or below and tried to import into Cloud.

Cloud to Cloud should work fine.

You'll need to ask Atlassian support ( https://support.atlassian.com/contact ) to read the logs to see what is going wrong.

[Wyne]

pls don't apologise, you have been helpful already.

tks for the link and I will contact them