show JSM content to confluence users without them having access to the JSM project

Koen Bruggeman
Contributor
July 4, 2024

hi,

i want to share a dynamic issue list in a confluence page, to confluence users. But without having to add these confluence users to the JSM project.

They can see the content on the confluence page, but the list isnt loading in because they dont have permission to view that.

is there a way to do this?

thanks!

 

Screenshot 2024-07-04 113150.png

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Trudy Claspill
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 4, 2024

Hello @Koen Bruggeman 

Do the users have Jira access at all, perhaps to other projects? Are they licensed Jira users?

If the data is being displayed through a Jira macro in Confluence the users will need to either be licensed users of Jira with access to the project, or the project will have to be set up to allow Public access.

Trudy Claspill
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 4, 2024

If you want to share the data specifically through Confluence then yes I think you will have to manually maintain the list.

Koen Bruggeman
Contributor
July 5, 2024

what do you suggest otherwise to use? is there a way to share the dynamic list?

Trudy Claspill
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 5, 2024

You could use an Automation Rule to generate the list on a schedule, and then email it directly to the users, if your list of recipients doesn't change frequently.

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Koen Bruggeman
Contributor
July 4, 2024

hi trudy,

yes they are licensed users. but dont have access to the project as i dont want them to see the insides of issues. Only the summaries is enough information.

And i dont want to make the bugs public for obvious reasons :)

 

so i guess impossible to share the dynamic list?

and the only solution is to manually copy paste and maintain to a new list?

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