problem with "Mentions" in 4.3.2

When I try to add @User (User Mentioned) anywhere in Confluence this function doesn't work correctly.

In javascript console I get error:

*Uncaught TypeError: Cannot read property 'dropDownClassName' of undefined* batch.js:5647

Any idea what is the problem?

1 answer

Hi, it might be caused by corrupted plugin cache. Please try to do the following and check whether it worked or not.

# Shutdown Confluence
# Remove the following folders (they will be regenerated at startup):
#* <confluence_home>/bundled-plugins
#* <confluence_home>/plugins-cache
#* <confluence_home>/plugins-osgi-cache
#* <confluence_home>/plugins-temp
# Startup Confluence

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Kesha Thillainayagam
Posted Apr 13, 2018 in Confluence

We want to hear how your non-technical teams are using Confluence!

Hi Community! Kesha (kay-sha) from the Confluence marketing team here! Can you share stories with us on how your non-technical (think Marketing, Sales, HR, legal, etc.) teams are using Confluen...

2,820 views 27 11
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you