This add-on showed promise, especially considering some 'image size exceeded xxx' exceptions we saw getting thrown when importing docx files using the native 'Import Word Document' functionality (we've since filed a support ticket on that issue, awaiting resolution) .
After installation of the pandoc connect add-on , and our first attempts to use, we immediately received 'A web handler threw an exception. Details: Couldn't get the username from the application' message.
We later noticed on the plug-in manager that our 'access token' was not set, but attempts to generate a new access token from the plug-in manager, and the marketplace page, failed (this link couldnt be found https://marketplace.atlassian.com/manage/plugins/com.atlassian.confluence.pandocconnect/private-listings )
Does anyone know how to get this add-on up and running properly? It shows a lot of promise. Eager to update my review if anyone can help us get this working
Hi @Cheo Alvarez,
Just letting you know I've seen this and I don't have time immediately but I will look into it as soon as I can. I'm the maintainer of Confluence Pandoc Connect
As a preliminary note, the link you've included actually shouldn't be accessible to you, since that's the private listing page for the add-on that is only available to the add-on's developers. Have you tried uninstalling and reinstalling the add-on?
Hi again @Cheo Alvarez,
I'm having trouble replicating your issue. Do you have the same problem with other users, or with different documents, please?
If only certain users fail, any difference in the permissions of the user may be responsible. If only certain documents fail, an example of one that fails would help me diagnose the issue.
I am the admin of our cloud instance. We've had trouble with other users as well so the add-on has been disabled for the time being. I just tried a few more docx with the same result so I will disable the add-on again
I'm happy to share the document of interest if you can provide me an email address to send it to
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