draw.io doesn't installed

[Hyunsik Kang(kaka)]

1. Hi. We are using cloud atlassian confluence.
   The draw.io plugin is not installed in our admin.
   It is obviously installed but it was uninstalled with an error.
   My company is using the service at https://koreacreditdata.atlassian.net. please answer about my question.

it is my screenshot. please help let me know why plugin doesn't work. and fix it

[David Benson _draw_io_]

It looks currently uninstalled. Are you saying you did not uninstall it and the system did that for you? If that would be something you need to file a support ticket to Atlassian for.

[Hyunsik Kang(kaka)]

yeah we did not uninstall it. how can i issue a ticket?

[David Benson _draw_io_]

https://support.atlassian.com/ , at the bottom "log in to contact support"