did not get an email from cofluence calendar events

[Bonnie]

alerts are turned on ,still did not get an email from cofluence calendar events

[Alana Fernando]

hi @Bonnie,

Welcome to the community! 

The feature you are looking for is handled under CONFSERVER-51167. As per the suggestion ticket, the feature is available from confluence calendar 5.2.11 and above versions. Do you have confluence calendar 5.2.11 or above version installed in your confluence instance? 

[Bonnie]

HI~

we are using version 6.0.16

[Grigory Salnikov]

Hi and welcome to the Community!

Have you followed the instructions specified in this article?

[Bonnie]

HI~

yes, i've followed the instructions and select watch

still didn't get any emails

[Grigory Salnikov]

Ok, then I have more questions:

1. Do you receive any other emails from your instance of Confluence?

2. Since you started watching the calendar, have any events happened to send you a report about?

[Bonnie]

no~ none of all these happened

[Grigory Salnikov]

If no events happened to notify you about it's no wonder you don't get any notifications.

If you don't receive any email from confluence your outgoing mail may be not configured.

[Bonnie]

ＴＫＳ～

[Bonnie]

HI~Greg 

i've configired the out going mail, and recieved a mail from conflence.

after that, i create a new event, still not get an email notification.

do you know what else could go wrong?

[Bonnie]

By the way, i can't connect to the license configuration page on the add-ons management page.

whenever i click that page(license configuration), it returns to add-ons management page

does this have to do with the problem i'm facing?