Can you please check the logs under <confluence-home-directory>/logs? The file is called atlassian-confluence.log
In case you are not sure where the <confluence-home-directory> is located, please refer to this documentation: https://confluence.atlassian.com/display/DOC/Confluence+Home+and+other+important+directories
This should tell us more about the error so we can try to help you.
Can you also check your base URL?
If the Base URL you have is different from the one you are using to access your Confluence then the add on will indeed fail to be installed.
If the base URL is also correct then let us know your JAVA and Confluence version.
Don't forget about the atlassian-confluence.log file .
Thanks and Regards,
This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.Read more
To anyone who doubts that Atlassians are a little too obsessed with collaboration, and tools related thereto, let me describe a recent discussion we had (which took place on our internal Confluence, ...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs