confluence setup wizard stop is step 4, not possible to move further

during installation and setup wizard has stoped do not know how to move forward

2 answers

1 accepted

This widget could not be displayed.

Hi Johan,

I wrote a KB for this problem as you can see here: https://confluence.atlassian.com/display/CONFKB/Unable+to+Set+Up+the+User+Management+During+the+Installation

This will definitely help you.

Cheers,

WZ

This widget could not be displayed.

Hi Johan,

In which step the setup wizard stopped responding? Can you see something relevant in the logs (<confluence-home>/logs/atlassian-confluence.log)?

For now, if you don't find anything useful in the logs, I suggest that you simply restart the installation process again by deleting the content from the Home folder and restarting Confluence.

Hope it helps.

Cheers.

Thanks for the information.

it stops afterperforming step 4 , load users and usergroups from JIRA, after that the next button dosent work. i have done three complete reinstall always stoping on this. the log did not say me anything

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Monday in Confluence

Why start from scratch? Introducing four new templates for Confluence Cloud

Hi my Community friends!  For those who don't know me, I'm a product marketer on the Confluence Cloud team - nice to meet you! For those of you who do, you know that I've been all up in your Co...

475 views 6 6
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you