confluence DB connection loss

KGI SG Admin April 23, 2018

Hi Team,

Confluence show us a new setup configuration pages while we accessing it today.

we got no issue with it all the way.

how do we connect back to our existing confluence db.

Confluence 2304.jpg

1 answer

1 vote
Bhushan Nagaraj
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 23, 2018

Hi,

Please investigate if the home directory points to the right location and the right permissions have been set.

https://confluence.atlassian.com/confkb/startup-check-setting-your-confluence-home-935907597.html

Verify if you confluence.cfg.xml file has the connection properties to your existing database.

If you are unable to debug the issue, raise a support ticket at https://support.atlassian.com/contact/#/ for further assistance.

Cheers

Bhushan

KGI SG Admin April 23, 2018

Hi Bhushan,

Thanks for your prompt response.

will check on it and revert with the outcome.

Thanks

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