can't insert an image from my PC to my page

Yang, Dongliang
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October 8, 2024

 

i can't insert an image from my PC to my page

https://ge-hc.atlassian.net/wiki/x/3gDfI

as i click on the + sign and insert image, there is no any window pop up. and this page doesn't have any response.

but at other page, when i click on the same button, a window will pop up and let me select the files or images from my PC.

could someone help on this issue?

 

2 answers

0 votes
Kristian Klima
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 9, 2024

Hi @Yang, Dongliang and welcome to the Community.

In no particular order:

  • Check the restrictions on the page where you cannot insert an image.
  • Position the cursor to where you want to put an image and simply try to drag and drop the image from the Explorer/Finder (PC/Mac) folder directly onto the page.
  • Ensure that the place where you want to add the image is not a macro or doesn't have some formatting applied.
  • See if you can insert the image (via + or drag drop) anywhere else on the page.
0 votes
Ollie Guan
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 8, 2024

Hi @Yang, Dongliang ,

The two pages you mentioned belong to different spaces?

It seems that you are not given permission to add attachments in the previous space.

Yang, Dongliang
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
October 8, 2024

Snipaste_2024-10-09_11-03-49.png

seems these two pages are at the same space.

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