can't create new page

T C July 23, 2018

I can't create a new page. When I click the plus button it endlessly loads

 

I tried logging out, logging back in

3 answers

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3 votes
Answer accepted
Brant Schroeder
Community Leader
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July 23, 2018

Tiffany,

  I have had similar behavior after an update and the JS gets messed up because it is cached.  Have you tried clearing browser cache and logging back in?  If not this might resolve your issue.

T C July 23, 2018

I cleared my Chrome browser cache and it worked, thanks !! 

1 vote
Victor Mutambuki [Mumo Systems]
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July 23, 2018

Tiffany,

Were you able to create pages before?

You might want to ask your admin to do a reindex.

Victor

T C July 23, 2018

Yes I was able to create pages before. I am the admin on the Atlassian cloud, I will look up reindexing, thanks 

T C July 23, 2018

I checked, and I am a "Site admin"

I followed the documentation to find the indexing option, and I get this "Temporarily, currently only sysadmin can change indexing language and reindex all documents. Contact Atlassian Support if you need help."

Any idea? 
Thanks

0 votes
Josh Davis September 17, 2019

clearing the cache seems to work only until the next time you want to do it, when you need to Ctrl+F5 again.

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