You cannot access Confluence at present. Look at the table below to identify the reasons.

Hi Team,

I have configured confluence 6.2.1 on linux box for QA ENV, with oracle configured on other linux box, it was working fine 3 days and suddenly i am getting below error.  I have restarted the service and oracle DB looks good.

Please do the needful.

===========Error============

Unable to start up Confluence. Fatal error during startup sequence: confluence.lifecycle.core:mananagedjobs
(Start and stop the Managed Scheduled Jobs) - org.springframework.transaction.UnexpectedRollbackException:
Transaction rolled back because it has been marked as rollback-only

 

======catalina.out file out put====

01-Aug-2017 21:58:47.600 WARNING [main] org.apache.tomcat.util.digester.SetPropertiesRule.begin [SetPropertiesRule]{Server} Setting property 'debug' to '0' did not find a matching prope        rty.
      2 01-Aug-2017 21:58:47.640 WARNING [main] org.apache.catalina.startup.SetAllPropertiesRule.begin [SetAllPropertiesRule]{Server/Service/Connector} Setting property 'debug' to '0' did not f        ind a matching property.
      3 01-Aug-2017 21:58:47.647 WARNING [main] org.apache.tomcat.util.digester.SetPropertiesRule.begin [SetPropertiesRule]{Server/Service/Engine} Setting property 'debug' to '0' did not find a         matching property.
      4 01-Aug-2017 21:58:47.650 WARNING [main] org.apache.tomcat.util.digester.SetPropertiesRule.begin [SetPropertiesRule]{Server/Service/Engine/Host} Setting property 'debug' to '0' did not f        ind a matching property.
      5 01-Aug-2017 21:58:47.674 WARNING [main] org.apache.tomcat.util.digester.SetPropertiesRule.begin [SetPropertiesRule]{Server/Service/Engine/Host/Context} Setting property 'debug' to '0' d        id not find a matching property.
      6 01-Aug-2017 21:58:47.688 WARNING [main] org.apache.tomcat.util.digester.SetPropertiesRule.begin [SetPropertiesRule]{Server/Service/Engine/Host/Context} Setting property 'debug' to '0' d        id not find a matching property.
      7 01-Aug-2017 21:58:47.868 INFO [main] org.apache.coyote.AbstractProtocol.init Initializing ProtocolHandler ["http-nio-8090"]
      8 01-Aug-2017 21:58:47.880 INFO [main] org.apache.tomcat.util.net.NioSelectorPool.getSharedSelector Using a shared selector for servlet write/read
      9 01-Aug-2017 21:58:47.881 INFO [main] org.apache.catalina.startup.Catalina.load Initialization processed in 333 ms
     10 01-Aug-2017 21:58:47.887 INFO [main] org.apache.catalina.core.StandardService.startInternal Starting service Tomcat-Standalone
     11 01-Aug-2017 21:58:47.887 INFO [main] org.apache.catalina.core.StandardEngine.startInternal Starting Servlet Engine: Apache Tomcat/8.0.43
     12 01-Aug-2017 21:58:48.975 INFO [localhost-startStop-2] org.apache.catalina.core.ApplicationContext.log Spring WebApplicationInitializers detected on classpath: [com.atlassian.synchrony.p        roxy.SynchronyDispatcherServletInitializer@2e662e6]
     13 01-Aug-2017 21:58:49.255 INFO [localhost-startStop-2] org.apache.catalina.core.ApplicationContext.log Initializing Spring FrameworkServlet 'dispatcher'
     14 01-Aug-2017 21:58:49.255 INFO [localhost-startStop-2] org.springframework.web.servlet.DispatcherServlet.initServletBean FrameworkServlet 'dispatcher': initialization started
     15 01-Aug-2017 21:58:49.258 INFO [localhost-startStop-2] org.springframework.web.context.support.AnnotationConfigWebApplicationContext.prepareRefresh Refreshing WebApplicationContext for n        amespace 'dispatcher-servlet': startup date [Tue Aug 01 21:58:49 IST 2017]; root of context hierarchy
     16 01-Aug-2017 21:58:49.306 INFO [localhost-startStop-2] org.springframework.web.context.support.AnnotationConfigWebApplicationContext.loadBeanDefinitions Registering annotated classes: [c        lass com.atlassian.synchrony.proxy.websocket.WebSocketConfig,class com.atlassian.synchrony.proxy.web.SynchronyWebMvcConfig]
     17 2017-08-01 21:58:49,418 INFO [localhost-startStop-1] [com.atlassian.confluence.lifecycle] contextInitialized Starting Confluence 6.2.1 [build 7111 based on commit hash a907385b66baaca02        3118cdaeb4d4b0e6dac0f88] - synchrony version 0.3.1-release-confluence_6.1-e20fb944
     18 01-Aug-2017 21:58:49.680 INFO [localhost-startStop-2] org.springframework.scheduling.concurrent.ThreadPoolTaskScheduler.initialize Initializing ExecutorService  'defaultSockJsTaskSchedu        ler'
     19 01-Aug-2017 21:58:49.926 INFO [localhost-startStop-2] org.springframework.web.socket.server.support.WebSocketHandlerMapping.registerHandler Mapped URL path [/sockjs/v1/**] onto handler         of type [class org.springframework.web.socket.sockjs.support.SockJsHttpRequestHandler]
     20 01-Aug-2017 21:58:50.184 INFO [localhost-startStop-2] org.springframework.web.servlet.mvc.method.annotation.RequestMappingHandlerMapping.register Mapped "{[/healthcheck]}" onto public c        om.atlassian.synchrony.proxy.web.HealthCheckResult com.atlassian.synchrony.proxy.web.SynchronyProxyRestController.getSynchronyProxyInfo()
     21 01-Aug-2017 21:58:50.187 INFO [localhost-startStop-2] org.springframework.web.servlet.mvc.method.annotation.RequestMappingHandlerMapping.register Mapped "{[/reload],methods=[PUT]}" onto         public org.springframework.http.ResponseEntity com.atlassian.synchrony.proxy.web.SynchronyProxyRestController.reloadConfiguration(com.atlassian.synchrony.proxy.web.SynchronyProxyConfig        Payload)
     22 01-Aug-2017 21:58:50.201 INFO [localhost-startStop-2] org.springframework.web.servlet.handler.SimpleUrlHandlerMapping.registerHandler Mapped URL path [/**] onto handler of type [class o        rg.springframework.web.servlet.resource.DefaultServletHttpRequestHandler]
     23 01-Aug-2017 21:58:50.221 INFO [localhost-startStop-2] org.springframework.web.servlet.mvc.method.annotation.RequestMappingHandlerAdapter.initControllerAdviceCache Looking for @Controlle        rAdvice: WebApplicationContext for namespace 'dispatcher-servlet': startup date [Tue Aug 01 21:58:49 IST 2017]; root of context hierarchy
     24 01-Aug-2017 21:58:50.315 INFO [localhost-startStop-2] org.springframework.context.support.DefaultLifecycleProcessor.start Starting beans in phase 2147483647
     25 01-Aug-2017 21:58:50.331 INFO [localhost-startStop-2] org.springframework.web.servlet.DispatcherServlet.initServletBean FrameworkServlet 'dispatcher': initialization completed in 1076 m        s
     26 2017-08-01 21:58:51,391 INFO [localhost-startStop-1] [atlassian.confluence.cluster.DefaultClusterConfigurationHelper] lambda$populateExistingClusterSetupConfig$1 Populating setup config        uration if running with Cluster mode...
     27 01-Aug-2017 21:59:50.879 INFO [main] org.apache.coyote.AbstractProtocol.start Starting ProtocolHandler ["http-nio-8090"]
     28 01-Aug-2017 21:59:50.891 INFO [main] org.apache.catalina.startup.Catalina.start Server startup in 63009 ms
     29 01-Aug-2017 21:59:51.361 INFO [http-nio-8090-exec-2] com.sun.jersey.server.impl.application.WebApplicationImpl._initiate Initiating Jersey application, version 'Jersey: 1.8-atlassian-16         03/23/2015 10:20 PM'
     30 01-Aug-2017 22:19:43.685 INFO [http-nio-8090-exec-7] org.apache.coyote.http11.AbstractHttp11Processor.process Error parsing HTTP request header

 

thanks

Sanjeev Kumar N

1 answer

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Hello Sanjeev,

This sounds very similar to the issue outlined in CONFSERVER-37871, which turned out to be not a bug but a misconfiguration. Can you review the Resolutions section and give that a try?

If this does not work, can you look in your logs for a Caused by line? A lot of the information you sent from your logs aren't errors so it won't give us a lot of hints as to what might be wrong.

Let us know if you have any trouble!

Kind Regards,
Shannon

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