Why is the forward slash on migrated pages not working and only the { sign?

Michel Feddema
Contributor
October 28, 2024

We migrated the spaces form server to Cloud. In the migrated pages the forward slash on migrated pages is not working and only the { sign. When we generate a new page, the forward slash is working.

3 answers

1 vote
Alex Medved _ConfiForms_
Community Leader
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October 28, 2024

Most probably your pages still use the old editor. This happens often for complex pages which have lots of nested bodied macros 

 

0 votes
Rodrigo
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October 28, 2024

Good day @Michel Feddema.

Adding here to Alex Medved's reply. The most likely cause is due to the migrated pages still using the old editor (default in Data Center), and which is still partly supported in the Cloud (to prevent broken content after migrating). 

Here, you can convert these pages to the new editor (default now in Cloud) to ensure they work with the slash key. 

Hope this helps.

With friendly regards
Rodrigo

0 votes
Nikola Perisic
Community Leader
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October 28, 2024

Hi @Michel Feddema

Take a look here: https://community.atlassian.com/t5/Confluence-questions/forward-slash-shortcut-isn-t-functioning/qaq-p/2746070

Also are these Confluence pages linked with some of your Jira issues? If yes, you would need to contact Atlassian support in order for them to apply the new links for your Confluence pages.

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