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Why have my Confluence email notifications stopped?

Katherine Martins
Katherine Martins
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May 28, 2024

My email notifications from Confluence have stopped very suddenly. It seems to be a similar issue to the thread below where "blocks" had to be removed from certain email addresses. Could you take a look? 

https://community.atlassian.com/t5/Jira-questions/Not-receiving-email-notifications/qaq-p/1672564

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Mikael Sandberg
Mikael Sandberg
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May 28, 2024

Hi @Katherine Martins,

Welcome to Atlassian Community!

You should contact Atlassian support for this and they can help you check and see if your email address has ended up on the suppression list.

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Katherine Martins
Katherine Martins
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May 28, 2024

Thanks Mikael! However when I follow the link you provided, it sends me back to the community posts. Am I missing something?

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Mikael Sandberg
Mikael Sandberg
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May 28, 2024

Do you know what plan you are on? You picked Premium for the question, and the support page should only redirect you here if you are on a free plan. 

Did you enter your site URL correctly on the support page?

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