Why aren't my .gif's animated anymore?

[jnealy]

When I first started using Confluence in July of last year, if I used a .gif in my blog, they would play in the editor, in the published version, and even in the email inbox for watchers.

A few months ago, the .gif's stopped playing in the editor and the inbox, but they still played in the published version, so I didn't worry too much.

Today, though, I noticed that the blog I sent yesterday isn't playing the .gif even in the published version.

Because of the nature of my work, I clear cache/cookies weekly, and I quit all programs and restart my computer daily. If you have any other advice for troubleshooting my device, I'm all ears!

I am using a VPN to connect to my company's network since we're all working remotely these days, though the issue seems to be consistent across my team.

Any insight is most welcome! We mainly use .gif's for fun, so it's not a crucial issue for us, but I wanted to raise the flag since it has progressed, and in case this was a wider-spread behavior affecting other customers.

I know it's not necessarily a bug, so if you have any troubleshooting steps I can take to rule out my device/network/browser, let me know! Thank you!!

[Diego]

Hello @jnealy !

Gifs can be quite funny. I remember back in the day when we could find this baby everywhere we go:

I tried to replicate the behavior you described. In the end, I was unable to. It worked across all my browsers and in both “normal” pages and blog posts.

Here is what I see:

Normal Page:

Blog Post:

I think we could start by checking if the behavior is present in another browser and also if other users can see the gifs moving.

Let us hear from you!

[jnealy]

Hey, @Diego !

Thanks for taking the time to answer!

That is great info! I'm sure it must be something on our end, then. I'll touch base with my team to troubleshoot further.

Thanks again!

Jordan

[Diego]

Thanks for getting back, @jnealy ! Let me know if there is anything else I can help you with.

[Juan Balbuena]

do you like babsketball

[Nasir Kassa]

yes