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Why are my new variables not all appearing after I save the template?

Hello, 

 

When I am creating a custom template and then adding it to a page via the Create from Template macro, I am running into an issue with my variables -  some of the variables I insert are being saved, however, my newer text area variables are not appearing after I finish editing the template and then go to open the template again, as per the screenshots below: 

 

____________

While Editing: 

______

Screenshot 2021-02-18 144638.png

_______

After Saving and Going to the Page to Open the Template: 

______

Screenshot 2021-02-18 144856.png

____________

 

If anyone could help me figure out how to resolve this issue, it would be greatly appreciated! 

1 answer

0 votes
Diego Atlassian Team Feb 19, 2021

Hello there @Radhika_Bhagria

That is a good question variables and their usage.However, what I have to tell you is that you are currently affected by this report:

Variables are blank when using Create from Template macro

 

Currently, there is a workaround to this situation that involves the creation of a new template. Please, if possible, share how this breaks your workflow within Confluence. You can surely share this there in the report itself!

Let us hear from you.

I created  new templates three times and it never worked. this is so frustrating...

I am in the same boat  @Diego - have tried this suggested workaround multiple times to no avail

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