Why I am not able to access saved jira filter in confluence macros

Hamilton Lisa July 17, 2024

I have saved filter in jira. I want to add that in my confluence space, when I try to search for it is not show in the list, any idea why this issue is occurring.?

 

Thanks

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Answer accepted
Andy Heinzer
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 18, 2024

Hi @Hamilton Lisa

I don't see your account has having any active Jira or Confluence Cloud site access.  Perhaps you have a data center/server instance. 

I would try to make sure that you can login to both applications first.  And if you can with the same credentials, then if you can, I'd reach out to your site-admin.  That person should check to see that both Jira and Confluence have an application link between them.  That ability to search Jira issues within Confluence only works if the apps are connected via an app link.  There is also the Application Links Troubleshooting Guide that might be helpful to the admins of those two sites.

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Answer accepted
Nicolas Grossi
Banned
July 17, 2024

@Hamilton Lisa Welcome! If you have an active license you might contact support.atlassian.com

Hamilton Lisa July 17, 2024

@Nicolas Grossi I do not have an active license. but not sure it is permission related issue?

 

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