Whiteboards - Link Issues

Jonathan Cunliffe August 11, 2023

Hi,

Is the link, Jira, issues functionality working for everyone on Whiteboards?

I've added a couple of Jira issues, linked them and can see the Link Issue button, but clicking it does not bring up the floating toolbar as mentioned here:  Link Jira issues from your whiteboard | Confluence Whiteboards' Help Center (intercom.help)

I'm using Edge.

Cheers,
Jon C

 

1 answer

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Brant Schroeder
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
August 15, 2023

@Jonathan Cunliffe I would suggest submitting an issue to appfire the developer of the app https://marketplace.atlassian.com/apps/1223223/whiteboards-collaborative-diagrams-and-flows-for-confluence?tab=support&hosting=cloud 

Does it work in other browsers?

Jonathan Cunliffe August 15, 2023

Hi @Brant Schroeder , it's not the app I'm having issues with but the new whiteboard functionality build into Confluence.

Brant Schroeder
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
August 15, 2023

@Jonathan Cunliffe I am not able to recreate the issue can you share a screenshot?  Also did you try clearing your browsers cache?

Lucy Dilts April 30, 2024

The links between issues (that are linked in JIRA) do not show up as linked in Confluence whiteboard when imported.

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