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Where do I open a case to fix my Salesforce access?

William Causey
William Causey
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February 7, 2025

When I attempt to log into SalesForce, I receive an error stating: (See below in RED)

however, when I review my access in "MyAccess", I have Existing "Global Commercial Salesforce Access". 

salesforce error.JPG

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Mikael Sandberg
Mikael Sandberg
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February 7, 2025

Hi @William Causey,

Welcome to Atlassian Community!

You should contact your SFDC administrator or your IT Helpdesk and they should be able to help you. This forum is for customers that are using Atlassian products, you probably ended up here because your company also uses Atlassian products. 

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