Where Do I find Export Error Logs?

[Emily Seage]

I'm trying to export a Space via the Space Export option in Confluence. Preferably, I'd like to export in PDF form. But, whenever I try exporting as a PDF, the process errors out and tells me to view the logs for more info. But, I can't figure out where those logs are. An online search mentioned it was in the Audit section but that doesn't seem to be the right place -- there's no entries there for any failed exports. 

I should note: Some sections of the Space will export to PDF and others will not. I can also export to HTML just fine (but not XML or PDF). So, I'm really just trying to figure out what the actual error is here so I can determine what's different between the sections that will export and the sections that won't. 

Thanks! 

[Dante Anthony]

Hello Emily,

We'd generally look for those types of events in the Confluence application logs. Using a standard support zip, the path to the logs within the zip is /application-logs/atlassian-confluence.log. Keep in mind, that this atlassian-confluence.log file contains the most recent logs. If the event has rolled over in the logs, it may be available in one of the numbered versions of this file (atlassian-confluence.log.1 for example). 

If Confluence continues to experience issues with the export and you're unable to identify any relevant details in the application logs, please open a support ticket with our team and we'll be happy to further assist with the analysis. 

Hope it helps!