What are the possible errors if a SCORM file fails to upload in LearnUp?

[Cherie.Newman]

I'm trying to upload a SCORM file in LearnUp but it keeps failing. The error message has no details in it helpfully. I've checked the SCORM file manifest and it is version 1.2 which is what LearnUp says it needs to be. 

Any suggestions or advice warmly welcomed :) 

Thanks,

Cherie

[Khawla Issaoui Creativas · Accepted solution]

Hi, 

We are sorry for the inconvenience!

Kindly, do not hesitate to send an email to our support team via help@creativas.io .

Cheers!

[Cherie.Newman]

Thanks Khawla. I'm emailing them now :)

[Илья Мочалин]

Hi, can you tell what was the solution, or what caused an error? I have the same issue