Hi,
My name is Avinash a product analyst, could someone please help me with this issue while Previewing PPT files in Confluence pages it displays with the symbols & special characters as listed below, whereas while downloading it & viewing in MS office it displays the actual values as expected.
Thank you!
Hi @Avinash_E ,
welcome to the Atlassian community!
If you are on a server/data center instance, please take a look to the following article https://confluence.atlassian.com/confkb/the-text-in-a-powerpoint-excel-or-word-document-looks-different-when-using-the-viewfile-macro-200213562.html
Otherwise, if you are on a cloud instance, as said by @Benjamin , you need to to raise a support request to atlassian team through https://support.atlassian.com/contact/#/
Fabio
Usually, this can happen with instances on Confluence on-prem.
See post below:
This is due to the core OS fonts not being installed.
Since this is on cloud, you may want to submit a ticket to Atlassian to look further into the cloud system backend.
Thanks,
Ben
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