Videos in Confluence 5.9.4

Jim Francis
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April 12, 2018

I have tried different video types, but always get THIS VIDEO FORMAT IS NOT SUPPORTED when trying to view a video on a page.

.mov

.wmv

.mp4

.avi

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Jim Francis
I'm New Here
I'm New Here
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April 12, 2018

I was actually using the HTML macro.
Discovered this is only an issue in an older version of Firefox we use... works fine in Chrome.

 

So I think there is more to do on our end.

 

thank you for the reply, will repost if still an issue

Meg Holbrook
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April 12, 2018

Glad you figured it out! 

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Meg Holbrook
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April 12, 2018

Hi Jim, welcome to the community!

 

Can you confirm that you are using the multimedia macro?

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