Users without entry in LoginInfo table

We're trying to determine inactive users. I found this KB article describing how to use the LoginInfo table: https://confluence.atlassian.com/display/CONFKB/How+to+Identify+Inactive+Users+in+Confluence

I found that there are users in the CWD_USER table that do not have a corresponding record in the LoginInfo table. What does this mean?

My guess is that those users have not logged in since some past version upgrade that included the LoginInfo table, but I'm not really sure about that. I'd like to confirm.

2 answers

1 accepted

This widget could not be displayed.

I got a response from Atlassian Support regarding this. When the LoginInfo table was introduced, the upgrade ran a task to migrate user information from the os_propertyentry table to the LoginInfo table.

However, when a user self-provisions a new account there is no entry in the LoginInfo table. After logging out, then logging in again, then there is an entry added for the user.

So there could be users that didn't migrate over during the upgrade or have not logged in again after creating their account.

This widget could not be displayed.

Hi Adam.

You are right, users without an entry in the logininfo table have not logged in since that table was introduced (Confluence 4.0).

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Monday in Confluence

Why start from scratch? Introducing four new templates for Confluence Cloud

Hi my Community friends!  For those who don't know me, I'm a product marketer on the Confluence Cloud team - nice to meet you! For those of you who do, you know that I've been all up in your Co...

405 views 4 6
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you