Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,369,543
Community Members
 
Community Events
168
Community Groups

User permission not updating when changed

Hi when I try to give 2 of my new users permissions to access a space in confluence they can't access the pages and are told its restricted even though I can see they have access.

Thanks in advance.

Matt 

1 answer

0 votes
Tansu Akdeniz Community Leader Aug 23, 2022

Hi @Matt Curran 

First, please confirm that they can see the space. Can be checked from space settings -> permissions.

Then, check all parent pages of this sub-page. Because permissions apply from top to bottom. Example; they can not see the sub-page if parent page is restricted.

I can confirm they can see the space I have also checked the parent page and they should have the correct permissions but still can't see it.

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Site Admin
TAGS

Atlassian Community Events