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User not receiving password reset email

Allison Schambers
Allison Schambers
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October 13, 2024

A user in my organization is not receiving a password reset email.

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Manoj Gangwar
Manoj Gangwar
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October 13, 2024

Hi @Allison Schambers Welcome to the Atlassian Community

 

Your best bet is to submit a support ticket to Atlassian and ask them if the email address is on their suppression list.

 

https://support.atlassian.com/contact/#/

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