Unchecking "Keyboard Shortcuts" is NOT disabling emoji

[Jesse Scott]

I've followed directions for accessing Personal Settings and UNchecking the "Enable" for Keyboard shortcuts.  However, my text is still getting replaced with emoji (e.g. "B:" turns into the face with sunglasses).  I've restarted browser, confirmed that my UNcheck is still set correctly, but it has had no effect.

Can someone tell me how I can turn this off?

[Ste Wright]

Hi @Jesse Scott 

This doesn't happen for me with "B:" - does :) still turn into a smiley face?

Is this happening in a specific location - eg. page editing, or comments?

And also - does this happen on other browsers, or in incognito mode? Or is this on a specific device?

Ste

[Jesse Scott]

Thanks for the response.  I'm using Chrome, not incognito.  Have not tried other browsers, as Chrome is our standard.  

An interesting note:  The AUTO replacement of the text is happening with "D:" but does not happen with "B:" or other typical emoticons I've tried.  The "D:" is creating an emoji that the mousefloat "description" shows as ":fearful:"

[Ste Wright]

Hi @Jesse Scott 

I gave this a go following instructions to disable emojis on this page, and also found it didn't disable them.

However, Ctrl/Cmnd+Z does work after an emoji has been inserted.

There is a suggestion for this to be allowed without turning off all other shortcuts, see CONFCLOUD-71992 - but I'd also...

• Feedback on that support page (using the hyperlink near the bottom) that the instructions don't work as expected
• Report this as a bug - you can do that here: https://jira.atlassian.com/secure/Dashboard.jspa

Ste

[Jesse Scott]

Will do, thanks very much for the help