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Unable to upload files in server based confluence

Krishna Kalyanam
krishna kalyanam May 14, 2018

Hi,

We have just moved from cloud to server. We are unable to upload files to the confluence while we uploading file we getting an error.

confluence_error.JPG

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AnnWorley
AnnWorley
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 14, 2018

Hi Krishna,

The error message indicates the temp file for the attachment cannot be saved to the Confluence server's file system. Please check that the operating system user running Confluence has sufficient permission to the path in the error message and that the server has enough disk space. Virus protection can also prevent writing to disk.

The attachments path in the error message is under the Confluence Home directory; to find it, please see Finding the home directory.

Thanks,

Ann

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