Unable to start on Windows Server 2008 R2

[casupport]

I have been unsuccessful in getting FishEye to start on Windows Server 2008 R2. I have tried Java sdk versions 1.6 u16 and 7u7 installed to C: Java jdk1.6.0_16 or C: Java jdk1.7.0_07 . %java_home% displays C: Java jdk1.6.0_16 or C: Java jdk1.7.0_07

When I run start.bat, the application starts and closes after displaying the FishEye/Crucible build number.

I had no problem installing on Windows Vista with Java sdk 7u7.

[LeonardoL · Accepted solution]

Hi,

As per the support ticket resolved, our Hercules plugin took you to the KB article below which helped you fixing the issue by orerwriting the config.xml file.

https://confluence.atlassian.com/pages/viewpage.action?pageId=304579027&utm_source=SAC&utm_medium=hercules-email&utm_content=382820

I'm sharing the resolution here for future references of community users.

Cheers,

Leonardo Macedo.

[FagnerF]

Hi Anyomous5325,

Have you configured your JAVA_HOME environment variable?

Checking out too I found this note in Supported Platforms for FishEye: "1. FishEye requires Java Runtime (JDK or JRE), version as noted in the table above. Pre-release/Early access versions of the Java Runtime are not supported". If so, I'm guessing Java sdk 7u7 is not supported.

As a guide I'd like to reccomend read Installing FishEye documentation, you may are able to figure out what's going on.

I hope it helps.