Unable to remove user / app from permission setting

Guan Jingjiang November 24, 2024

Hi Admin,

I just realize there is a bug when I am trying to remove a user / app from space permission.

I deselect all permission from a user and app, and when i click on "save" the system will auto retain a "view" permission to who/what ever I removed.

1 answer

1 vote
Kristian Klima
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
November 24, 2024

Hi @Guan Jingjiang 

I'd contact Atlassian support directly at https://support.atlassian.com/contact/#/

After you fill in basic details, you'll have an option to start a chat - with a real person. Typically, they'll try to replicate this immediately and if they confirm, and there's no known remedy, they'll create a bug ticket.

That's the easiest way to a) get attention, b) get a quick resolution on some of the bugs.

Note: I'm speaking from my user experience :) 

Guan Jingjiang November 25, 2024

ya thanks @Kristian Klima  i had submitted a ticket to their support team

Like Kristian Klima likes this

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events