Unable to delete this duplicate Atlassian URL Created by Mistake

Servozmi Technology August 29, 2024

You may be able to see in the URL that there are 2 URLs created by mistake.
But whenever I open Administration Settings from 'Servozmi' site, it only opens it for ServozmiTechnology. Which I can understand if it is integrated under one account, but then, how come it doesn't show the settings for the 'Servozmi' site?

It's like the Servozmi website doesn't exist for settings but it is there, and it opens.
Only place where I can see a reference to the URL is in settings is at:

id.atlassian.com (see URL included)
See the 2nd screenshot.

Someone said you can go to my.atlassian.net to delete it. But there I don't see anything.

Need to delete this URL ASAP as it is causing a lot of confusion.

 

Atlassian account

2URLs.png2URLs InProducts.png

2 answers

1 vote
Benjamin
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
August 29, 2024

HI @Servozmi Technology ,

 

Welcome. There's doesn't seem to be a screenshot attached. You may want to contact Atlassian support in case it's something that needs to be clean up on the backend of the cloud. instance.

 

https://support.atlassian.com/contact/

 

-Ben

Benjamin
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
August 29, 2024

I. can see. your. screenshot now. Looks like you. have 2 confluence instance. One on each site/org. If you are an org admin to one of the site you don't want, you should be able to delete it. Just need to delete the confluence instance and any other products in that org.

 

0 votes
Kristian Klima
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
August 30, 2024

Hi @Servozmi Technology 

You have two Confluence sites on one Atlassian Org (I have an identical arrangement).

If this was created by mistake, you can delete one just make sure move any content to the one you're going to keep.

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