Unable to delete folder

Patrick Black
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July 11, 2024

I am unable to delete folders. Due to being on the free plan, I'm also unable to officially report bugs.

I am the org admin so I should not have any restrictions, particularly on a folder I created. Has anyone experienced this or have a workaround?

Screenshot 2024-07-11 at 6.55.07 PM.png

2 answers

1 vote
Dan Iveson
Contributor
July 12, 2024

Same problem here. Site admin with full permission across the board and can't delete a folder I just created. It popped up as a beta option so thought I'd give it a go, now I can't delete it.

Abdullah Said
Contributor
October 23, 2024

i also cant create a folder even in my own space

0 votes
Christopher Yen
Community Leader
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July 11, 2024

You may need to check the space permissions, I believe as an org admin it doesn't grant all space permissions automatically but you can add yourself to the space. 


I would double check space settings to make sure you have the delete permissions

Space Settings > Space Permissions > Users

Then make sure that you or a group you're in has the permissions you need checked. 

2024-07-11 17_38_04-Window.png

Jeff Wheeler
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September 5, 2024

This did not work for us, the user still couldn't delete the folder. I had to delete it as an Org admin.

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DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
PERMISSIONS LEVEL
Product Admin
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