Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Products
See all
Groups
Explore all groups
Community resources

Transfer ownership and change name of JIRA instance

Ken Southerland
Ken Southerland Jan 25, 2016

We have an account on atlassian.net that we reference as XXXX.atlassian.net.  Company YYYY has split from XXXX but XXXX doesn't need the cloud instance. How can we rename XXXX to YYYY and change ownership and billing to a different user. Alternatively we have to create the YYYY instance and then transfer all of the tickets (and the workflow, etc) over to the new instance which sounds painful. Cheers.

 

Answer
Watch
Like Be the first to like this

1 answer

This widget could not be displayed.
Nic Brough [Adaptavist]
Nic Brough [Adaptavist] Community Champion Jan 25, 2016

You can't rename Cloud instances.

You need to buy YYYY, export from XXXX and import it all into YYYY

Reply

Suggest an answer

Log in or Sign up to answer
Community showcase
Kesha Thillainayagam
Kesha Thillainayagam
Posted Monday in Confluence

Why start from scratch? Introducing four new templates for Confluence Cloud

Hi my Community friends!  For those who don't know me, I'm a product marketer on the Confluence Cloud team - nice to meet you! For those of you who do, you know that I've been all up in your Co...

468 views 6 6
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you