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Timestamps don't match for migrated items

Brian Golden
Brian Golden Sep 20, 2023

My leadership is concerned that the timestamps on articles created on-prem doesn't match the timestamps on the same articles after they have been imported to the cloud. there's a discrepancy of about 5 hours and management wants that eliminated.  I don't see where to adjust timezones instance-wide on cloud, but the on-prem instance has the time data I need to preserve. does anyone have any insight?

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Trudy Claspill
Trudy Claspill
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Sep 20, 2023

Hello @Brian Golden 

There is not a global setting for the timezone used to display times. Each user must set their own time zone preference. All date/time information is stored in Confluence Cloud as UTC and then transformed when displayed to match the timezone preference of the current user.

There is a change request about have a global default, which could then be overridden by a user's preferences in their profile.

https://jira.atlassian.com/browse/CONFSERVER-16057

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